Your Data’s Guardian: Understanding AI Bot Security and Confidentiality
At iSales AI, your privacy and the security of your business information are paramount. Our Business AI Bot is built with robust technologies and adheres to strict data management standards to safeguard your personal and business data. This document outlines the comprehensive measures we take to ensure the integrity and confidentiality of your information.
Core Pillars of Our Security Framework:
- 🔒 Data Encryption:
- All user messages exchanged with the bot are stored in an encrypted database.
- We employ AES-256 encryption standards, one of the most secure encryption methods available, to protect your correspondence from any unauthorized access.
- 🛡️ Strict Access Controls:
- No one has access to the content of your correspondence and business chats.
- Your data is used only for proxy transmission to the underlying AI models (such as those from OpenAI and Anthropic) strictly to maintain conversation context and enable the bot’s functionality. It is not reviewed, stored long-term by these providers for model training by default (as per their standard policies), or accessed by iSales AI personnel for purposes other than essential system operation and support if explicitly requested by you.
- Transparency Data Policy Transparency:
- We believe in openness about how data is handled. Our practices fully align with and inherit the data policies from our trusted AI model partners.
- For more detailed information, we encourage you to review their policies directly:
- OpenAI Data Usage Policy (Note: Link will point to OpenAI’s general terms, users should look for specific data usage sections)
- Anthropic Data Policy (Note: Link will point to Anthropic’s general terms, users should look for specific data usage sections)
- These links provide clarity on how data transmitted to these models is processed and protected.
- 🗑️ Data Deletion Options – You Are in Control:
- You always have full control over your information.
- The “Delete all messages” button (or similar functionality within the settings) allows you to remove all conversation history from the bot’s memory and database at any time.
- This action ensures complete data erasure from our direct systems, providing you with peace of mind.
- 🌍 Compliance with Standards:
- We are committed to adhering to international data protection standards.
- This includes principles aligned with GDPR (General Data Protection Regulation) and security frameworks like ISO/IEC 27001.
- Our commitment is to uphold the highest levels of security, privacy, and compliance to protect your valuable data.
Your Trust is Our Commitment
By choosing the iSales AI Bot, you can be confident in the reliability of our data handling practices and the steadfast confidentiality of your conversations. We continuously work to maintain and enhance our security measures to protect your information in an evolving digital landscape.
Interface Options:
- Delete all messages: This button, prominently featured, empowers you to erase all stored conversation data associated with your bot.
- Back: Navigates you to the previous menu.
We understand the importance of security and confidentiality in business communications. If you have any further questions about our security practices, please do not hesitate to contact our support team.